• Part Time
  • Tel-Aviv

walkme

The WalkMe Customer Value & Professional Services team’s mission is to enable, educate, and inspire customers to realize the full potential of their technology investments.
As a Solution Engineer (SE) for WalkMe, you will help bring our products to life by focusing on delivering high-quality technical implementations according to business objectives and designing user experiences.

What will you actually be doing?

  • You will improve your technical and business acumen skills while going through the onboarding phase with WalkMe·
  • You will partner with our customers to map out their business flows and support the creation of high impact WalkMe solutions that address real business needs in an efficient manner.
  • You will apply your technical and analytical abilities, UX knowledge, and creativity to deliver solid WalkMe solutions and troubleshoot issues.
  • You will manage multiple tight-deadline projects simultaneously, and support cross-functional initiatives.

What should you bring to the table?

    • Minimum Qualifications:
    • Bachelor’s degree student (in present) with at least 1 year remaining on your degree.
    • Availability to work minimum of 3 days a week (50% – 60% )
    • Ability to speak and write in English fluently and idiomatically.
    • Grade average- 80+
    • Ability to multi-task and manage multiple projects at a time while paying attention to details.
    • Passion for excellent customer service.
    • Proven record demonstrating ability for analytical and technical thinking.
    • Problem-solving skills, with a focus on finding solutions subject to customer constraints.
    • Preferred Qualifications:
    • Ability to translate complex product and technical concepts to non-technical and executive audiences
    • A natural excitement and enthusiasm for technology, and the ability to learn new technologies and product-lines quickly
    • Customer-facing experience in project-based work
    • Excellent written and verbal business communication and presentation skills in English
    • Background in instructional design and experience in conducting training sessions – An advantage
    • Positive client-facing attitude for troubleshooting and timely resolution.
    • Experience in web technologies such as CSS, HTML, HTTP, web services
    • Ability to collaborate across teams effectively.
  • Bonus Qualifications
  • Basic knowledge of Photoshop or other design software.
  • Past experience in dealing with customers remotely.
  • Additional European Language.
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